faq

can you cancel my order?
Yes sure, please write us an email at [email protected]

do you have a store?
we don ́t have a store or other shops selling our products yet.

how do you pronounce ‘womom’?
It ́s simple just combine woman and mom - WOMOM.

how can I know the status of my order?
We try to ship all orders quickly - but as we all moms, sometimes it may take one or two days longer. If so, we will inform you. 

was my purchase completed successfully?
Once your order is completed, you will receive a confirmation email. If you do not receive it, please contact us!

forgot your password?
Keep us in your head ;) But if you still not remember, Log-in and click “forgot my password”. You will receive an email with a new password.

is it possible to receive the latest news and offers from womom?
Just subscribe to our „newsletter“. You will receive information on our latest news & events.

can i unsubscribe from the newsletter?
Yes. If we no longer interest you (which would be very sad for us), just go to "newsletter" at the footer of our page and click on „unsubscribe to newsletter“ and enter your email address.

not one of your questions?
We‘re here to help! If there is any question write and ask us.